FAQ

All orders will be shipped via USPS and should be shipped within 2-4 business days starting from the day the order is placed. The cost of shipping is calculated based on the weight of the products ordered and the destination.

Please note that all sales are final. If an item is damaged during shipment, kindly contact us immediately upon receipt of the package, and include 2-3 photographs of each damaged item. We require photographs of damaged packages to submit insurance claims with USPS.

Since each item is handcrafted individually, we cannot create identical replacements for damaged shipments, but we are happy to send you a replacement item of matching price, or issue you a refund. However, we do not take responsibility for stolen mail.